http://timoelliott.com/blog/2008/03/the_central_importance_of_stra.html Timo Elliott's Business Analytics Blog Fri, 10 Feb 2012 13:24:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://timoelliott.com/blog/2008/03/the_central_importance_of_stra.html/comment-page-1#comment-56 Arne Huse Sun, 02 Mar 2008 02:16:01 +0000 http://192.220.58.236/blog/?p=96#comment-56 You may want to have a look at my research on "The CRM Dilemma." It looks at the issue of the failure to get sales reps to use CRM at all. This research is informally presented on my blog and has been receiving alot of attention in the past week. You may want to have a look at my research on “The CRM Dilemma.” It looks at the issue of the failure to get sales reps to use CRM at all. This research is informally presented on my blog and has been receiving alot of attention in the past week.

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