Comments on: BI FAIL #1 http://timoelliott.com/blog/2009/09/bi-fail-1.html Timo Elliott's Business Analytics Blog Fri, 10 Feb 2012 13:24:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jim http://timoelliott.com/blog/2009/09/bi-fail-1.html/comment-page-1#comment-8334 Jim Sun, 30 Oct 2011 18:21:42 +0000 http://timoelliott.com/blog/2009/09/bi-fail-1.html#comment-8334 I'd say the team that owned the KPI was right. Zooming in is inappropriate behavior, and this example demonstrates why. In fact, most of the intro to stats books I've seen describe cutting off the Y axis in that way as a classic technique to mislead people if done deliberately, and a common but inexcusable blunder if done by accident. If the design of the dashboard caused a perfectly modest dip to look like a catastrophic failure, then the dashboard was designed poorly. I’d say the team that owned the KPI was right. Zooming in is inappropriate behavior, and this example demonstrates why. In fact, most of the intro to stats books I’ve seen describe cutting off the Y axis in that way as a classic technique to mislead people if done deliberately, and a common but inexcusable blunder if done by accident. If the design of the dashboard caused a perfectly modest dip to look like a catastrophic failure, then the dashboard was designed poorly.

]]> By: Top BI Questions Blog Posts of 2009 | BI Questions Blog http://timoelliott.com/blog/2009/09/bi-fail-1.html/comment-page-1#comment-4106 Top BI Questions Blog Posts of 2009 | BI Questions Blog Wed, 30 Dec 2009 13:47:18 +0000 http://timoelliott.com/blog/2009/09/bi-fail-1.html#comment-4106 [...] posts included the first BI Fails and BI Briefs, including my opinions on BI futures, why it’s important to have more than [...]

[...] posts included the first BI Fails and BI Briefs, including my opinions on BI futures, why it’s important to have more than [...]

]]> By: James Beresford http://timoelliott.com/blog/2009/09/bi-fail-1.html/comment-page-1#comment-3839 James Beresford Thu, 17 Sep 2009 00:14:59 +0000 http://timoelliott.com/blog/2009/09/bi-fail-1.html#comment-3839 Timo, this brings to mind the issues I discussed in this post: http://www.bimonkey.com/2009/09/the-dangers-of-the-dashboard/ - basically KPI's can be false comfort or poor indicators of performance if there is no understanding behind what they mean, as in the case above. Timo, this brings to mind the issues I discussed in this post: http://www.bimonkey.com/2009/09/the-dangers-of-the-dashboard/ – basically KPI’s can be false comfort or poor indicators of performance if there is no understanding behind what they mean, as in the case above.

]]>