Products + Social = Better Products

Update: as part of this year’s Social Media Week, I hosted  one of the sessions at a free one-day event held at SAP Palo Alto on February 15th. Accompanied by a star-studded lineup of guests (meet the panelists) we discussed how companies can make better products using social media — here’s a link to the recorded panel session: Social+Products=Better Products.  In this post, I’d like to share some ideas about why I believe that... [Read More...]

Join Us For Social Media Day in Palo Alto on Feb 15th

Interested in Social Media? (and everybody should be, because these techniques are changing EVERY business process, not just marketing). Come and join us! As part of this year’s Social Media Week, SAP Palo Alto will be hosting a free, day-long non-SAP-focused event on Wednesday, February 15th with a glittering array of industry experts discussing a variety of key social topics:             Just some of the participants: Maggie Fox, CEO... [Read More...]

SAP and Web 2.0 in a Nutshell, Summarized and Explained

I believe SAP is an under-appreciated leader in the Web 2.0 space, and this blog attempts to explain why. First, I should first point out that there are three distinct categories you can talk about SAP interacting with Web 2.0 technology: Web 2.0 by SAP – Web 2.0 products and services SAP provides to customers Web 2.0 with SAP – how SAP uses Web 2.0 techniques to interact with our customers and partners Web 2.0 at SAP – how SAP uses Web 2.0... [Read More...]

E2.0 Conference Panel: Is Enterprise 2.0 a Crock?

At the Enterprise 2.0 conference in San Francisco today, David Berlind hosted a session called “is Enterprise 2.0 a Crock”, drawing inspiration from Dennis Howlett’s Enterprise 2.0 – What a Crock post, and Andrew McAfee’s riposte: Enterprise 2.0 is a Crock: Discuss. The panelists were all members of the 2.0 Adoption Council (from left to right in the photo above) Greg Lowe of Alcatel-Lucent, Megan Murray of Booz Allen Hamilton, Bryce Williams... [Read More...]

SAP and The 2.0 Adoption Council

As part of my role helping evangelize the use of social media within SAP , I am a proud member of the 2.0 Adoption Council, a group devoted to creating and sharing best practices in Enterprise 2.0 adoption (see the “Web 2.0 in SAP” section of this site for more information about internal Web 2.0 deployments at SAP). As explained on the council website at www.20adoptioncouncil.com, the council members are: …a collection of managers in large... [Read More...]

Social Networking @ SAP: CubeTree

SAP has been a long-time user of Jive Software’s forum and workspace technology (formerly called ClearSpace, now SBS for “Social Business Software”), and there are close commercial ties between the two companies. Notably, Jive’s platform is used to power the SAP Collaboration Workspace area that is used for both external collaboration with customers as well as internal collaboration – including the main internal “SAP 2.0” forum for... [Read More...]

Social Networking @ SAP

In 2007, SAP announced at the Sapphire event that it was getting serious about Web 2.0 within SAP, using new technologies to help “shift from a top-down, technically rigid structure to a more fluid, informal way of thinking with a certain trust in that people can find workable solutions to their problems.” Attendees were impressed. For example, Jerry Bowles noted a blog post called SAP to Enterprise 2.0 Community: We Get It: “Having spent a... [Read More...]