Technology by itself is not the real disrupter. Being non-customer-centric is the biggest threat to any business.
We’re increasingly giving AI power over life-changing decisions. We have to ensure that there are mechanisms in place to avoid potential disasters.
It’s time to take analytics seriously. It’s no longer an afterthought to operations — it’s what powers the flexible digital processes of the future.
Last month, the US and German SAP user communities released a must-read paper on Digital Transformation. Here are some highlights.