Is Your Company’s Strategy a Secret, Even to Your Employees?

I was recently in touch with a team implementing performance management in a large technology company. To their frustration, the project stalled when the company’s executive team refused to roll out the strategy maps to the rest of the organization on the grounds that it was "confidential"… Given this type of behavior, is it really any surprise that 95%* of a typical workforce does not understand their organization’s strategy?! To... [Read More...]

The Central Importance of Strategy?

Why do we put in place sales force automation systems? It’s not really to help individual sales people — it’s to help sales managers and executives get a global view of the pipeline and and ensure that vital customer information isn’t lost when the sales people move on to other roles. During a company takeover, why is there always a central resource center to store goals and plans? Because it’s vital to share information... [Read More...]

2008: From Business Automation to Business Optimization?

However you define the goals of your organization–whether it’s about profit, or saving lives–it’s all about the quest for performance. Today, 9 out of 10 companies fail to execute their strategies[1]. That’s a sobering statistic–and an opportunity for IT organizations everywhere. According to Gartner[2], business intelligence and enterprise applications are the #1 and #2 top priorities for CIOs in... [Read More...]