Business Intelligence Best Practice Twitter #SAPChat

SAPChat on Twitter, BI Best Practice

I will be the host of the next #SAPChat, an interactive panel discussion carried out entirely over Twitter. It’s scheduled for 9am PST / 18:00 CET on Wednesday February 29th, and the subject will be “Business Intelligence Best Practice”. We will be discussing how best to implement business intelligence projects successfully, with an emphasis on people-focused hints and tips rather than technical discussions. And with only 140 characters available, the advice is guaranteed to be succinct!

Add to Outlook Calendar


You can participate in the discussion by asking your question over twitter, by including the hashtag #SAPChat, or just tune in on the day to watch the information flow. You can use your favorite Twitter tool, or join the action at The goal is to make the discussion as interactive as possible – don’t hesitate to answer questions from other people, or expand on the points made.

If you’d like an idea of what the chats look like, take a look at the transcripts from previous sessions such as SAP’s CIO Oliver Bussmann on the Consumerization of IT and a deluge of questions around SAP HANA.

For the session, I will be accompanied by two world experts on the topic of successfully deploying business intelligence projects:

Alys Woodward

alys woodward twitterAlys Woodward is program manger for European Business Analytics, Enterprise Collaboration and Social Solutions at IDC. Alys has been in the business analytics space since 1995, and an analyst since 2003. I’ve shared many stages with her over the years, most recently in Russia, and I have been consistently impressed with how much I’ve learned in each presentation. You can find out more about IDC’s research on making BI more pervasive with this research sponsored by SAP:

Improving Organizational Performance Through Pervasive Business Intelligence:

An increasing number of organizations are making BI and analytics functionality more broadly available to all decision makers inside and outside the organization. Internally, more pervasively available BI solutions lead to greater accountability by all employees and greater consistency in performance management. Externally, relationships with supplier and partners can be strengthened through effective sharing of key performance indicators (KPIs). However, having pervasive BI means more than having the appropriate BI tools distributed to all stakeholders. In pursuit of pervasive BI, organizations should focus on the five key factors that can be directly influenced to increase diffusion of BI. They are:

  • Degree of training on the data, tools, and analytic techniques
  • Design quality of the BI solution
  • Prominence of data governance
  • Nonexecutive involvement in promoting the design and use of BI solutions
  • Prominence of a performance management methodology

You should follow Alys on Twitter:

Cindi Howson

Cindi HowsonCindi Howson is the founder of BI Scorecard, a resource for in-depth BI product reviews, based on exclusive hands-on testing. I have known Cindi ever since she was the manager responsible for rolling out business intelligence at one of Business Objects’ largest customers, many years ago. Cindi carries out a key industry survey each year which gives insights into how successful organizations are with their business intelligence efforts. Cindi is a TDWI (The Data Warehousing Institute) faculty member and a contributing expert to Information Week. She has been now been advising clients on BI tool strategies and selections for more than 15 years, and wrote my favorite BI book:

Successful Business Intelligence: Secrets to Making BI a Killer App.

Business intelligence has the power to change people’s way of working, to enable businesses to compete more effectively and efficiently, and to help non-profits stretch their dollars further. The book draws on exclusive survey data and real-world case studies of BI success stories to identify proven BI best practices you can put to use in your organization, including:

  • Gaining executive support and aligning your BI strategy with business goals
  • Organizing BI teams and experts for success
  • Choosing the best BI tools to meet user and business needs
  • Improving data quality so decision-makers trust the BI solution
  • Finding the relevance of BI to all employees, including front-line workers
  • Using agile development processes to deliver BI capabilities and improvements at the speed of business
  • Measuring success in multiple ways

You should follow Cindi on Twitter:

As you’re thinking of questions to ask, take a look at some of the great blog posts on the SAP Analytics blog and the Decision Factor blog.

Finally, if you’re interested in this session, you’ll be interested in this presentation I did late last year called “Why BI Products Fail and What To Do About It” (also available as slides: Why BI Projects Fail — PowerPoint Version)

Why BI Projects Fail and What To Do About It