{"id":12051,"date":"2009-06-19T17:25:06","date_gmt":"2009-06-19T16:25:06","guid":{"rendered":"http:\/\/timoelliott.com\/blog\/?p=962"},"modified":"2021-08-17T09:06:38","modified_gmt":"2021-08-17T07:06:38","slug":"drink-dispenser-analytics-coca-cola-goes-freestyle-with-help-from-sap-bi","status":"publish","type":"post","link":"https:\/\/timoelliott.com\/blog\/2009\/06\/drink-dispenser-analytics-coca-cola-goes-freestyle-with-help-from-sap-bi.html","title":{"rendered":"Drink Dispenser Analytics: Coca-Cola Goes Freestyle, With Help from SAP BI"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><a href=\"mailto:mhayes@techweb.com\"><span style=\"text-decoration: underline;\">Mary Hayes Weier<\/span><\/a> of <a href=\"http:\/\/www.informationweek.com\/;jsessionid=E33SLR0YLUK34QSNDLPSKH0CJUNN2JVN\">InformationWeek<\/a> recently published a great article, <a href=\"http:\/\/www.informationweek.com\/story\/showArticle.jhtml?articleID=217701971\" target=\"_blank\" rel=\"noopener\">Coke&#8217;s RFID-Based Dispensers Redefine Business Intelligence<\/a>.<\/p>\n<p>Coca-Cola has introduced a new RFID-enabled drink dispenser called <a href=\"http:\/\/www.thecoca-colacompany.com\/presscenter\/nr_20090428_freestyle.html\" target=\"_blank\" rel=\"noopener\">Freestyle<\/a>. It provides <a href=\"http:\/\/en.wikipedia.org\/wiki\/Mass_customization\" target=\"_blank\" rel=\"noopener\">mass customization<\/a> with 30 flavor cartridges (sodas, teas, flavored waters, etc.) that can be mixed to make more than 100 different drinks (out of the <a href=\"http:\/\/www.thecoca-colacompany.com\/brands\/brandlist.html\" target=\"_blank\" rel=\"noopener\">more than 3,000<\/a> that Coca-Cola sells around the world).<\/p>\n<p>Starting this summer, the new dispensers will be available in fast-food joints across California, Georgia, and Utah. Customers can select a brand, such as Sprite, and are then offered several variations (Peach Coke? Grape Sprite?).<\/p>\n<p>The RFID-enabled dispensers keep track of consumption trends (flavors, quantities, times\u2026) and transmit that information each night over a wireless network to point-of-sale management software from SAP, and then to Coke&#8217;s SAP BW data warehouse in Atlanta (<a href=\"http:\/\/advice.cio.com\/thomas_wailgum\/a_rare_look_inside_coca_colas_it\" target=\"_blank\" rel=\"noopener\">Coca-Cola has standardized on a common SAP backbone<\/a> across 45 countries, and uses <a href=\"http:\/\/www.jobcentral.com\/jobs\/The_Coca_Cola_Company\/GA\/BI_Delivery_Manager_II\/010315440\/job\" target=\"_blank\" rel=\"noopener\">a mix of Microsoft and BusinessObjects front-end BI products<\/a>.)<\/p>\n<p><a href=\"http:\/\/www.informationweek.com\/news\/mobility\/RFID\/showArticle.jhtml?articleID=217701971\" target=\"_blank\" rel=\"noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" style=\"display: inline; border-width: 0px;\" title=\"image\" src=\"https:\/\/i0.wp.com\/timoelliott.com\/blog\/wp-content\/uploads\/2009\/06\/image71.jpg?resize=690%2C123&#038;ssl=1\" alt=\"image\" width=\"690\" height=\"123\" border=\"0\" \/><\/a><\/p>\n<p>The data will be used for operational activities (automatically scheduling refills, stopping distribution if there\u2019s a product recall of a particular cartridge, etc.) and for analytics: assessing how new drinks are doing in the market, identifying differences in regional tastes, and helping fast-food outlets decide which drinks to serve.<\/p>\n<p>Coca-Cola is hoping to use its new analytic power to speed up and improve test marketing processes, with the ability to try out new flavors with almost real-time feedback. That information can then be quickly shared throughout their worldwide distribution channels.<\/p>\n<p>It\u2019s also worth noting that Coca-Cola has used Xcelsius in the past, for example as part of the launch of Coke Zero in Australia:<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" style=\"display: inline; border-width: 0px;\" title=\"image\" src=\"https:\/\/i0.wp.com\/timoelliott.com\/blog\/wp-content\/uploads\/2009\/06\/image13.jpg?resize=690%2C530&#038;ssl=1\" alt=\"image\" width=\"690\" height=\"530\" border=\"0\" \/>Links<\/p>\n<ul>\n<li><a href=\"http:\/\/www.informationweek.com\/news\/mobility\/RFID\/showArticle.jhtml?articleID=217701971\" target=\"_blank\" rel=\"noopener\">Coke&#8217;s RFID-Based Dispensers Redefine Business Intelligence<\/a><\/li>\n<li><a href=\"http:\/\/www.information-management.com\/blogs\/coca_cola_business_intelligence_rfid-10015573-1.html\" target=\"_blank\" rel=\"noopener\">Coca-Cola Goes Freestyle<\/a><\/li>\n<li><a href=\"http:\/\/itstrategyblog.com\/coca-cola\u2019s-business-intelligence-strategy\/\" target=\"_blank\" rel=\"noopener\">Coca-Cola\u2019s Business Intelligence Strategy<\/a><\/li>\n<li><a href=\"http:\/\/www.thecoca-colacompany.com\/presscenter\/nr_20090428_freestyle.html\" target=\"_blank\" rel=\"noopener\">The Coca-Cola Company Invites Consumers to Experience \u201cFreestyle\u201d<\/a><\/li>\n<li><a href=\"http:\/\/www.engadget.com\/2008\/08\/29\/coca-cola-readying-100-flavor-soda-fountains\/\" target=\"_blank\" rel=\"noopener\">Coca-Cola readying 100-flavor soda fountains<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Coca-Cola has introduced a new RFID-enabled drink dispenser that serves over 100 flavors and wirelessly beams information to an SAP BW datawarehouse in Atlanta, ready for advanced analytics.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[100,160,213,309,320,911,1037,1151],"class_list":["post-12051","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-analytics","tag-bi","tag-businessobjects","tag-customer","tag-dashboard","tag-sap","tag-supply-chain","tag-xcelsius"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3X9RF-38n","_links":{"self":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/posts\/12051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/comments?post=12051"}],"version-history":[{"count":1,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/posts\/12051\/revisions"}],"predecessor-version":[{"id":20611,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/posts\/12051\/revisions\/20611"}],"wp:attachment":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/media?parent=12051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/categories?post=12051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/tags?post=12051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}