{"id":12078,"date":"2009-09-18T14:17:57","date_gmt":"2009-09-18T13:17:57","guid":{"rendered":"http:\/\/timoelliott.com\/blog\/?p=1244"},"modified":"2009-09-18T14:17:57","modified_gmt":"2009-09-18T13:17:57","slug":"how-to-create-and-deploy-effective-metrics","status":"publish","type":"post","link":"https:\/\/timoelliott.com\/blog\/2009\/09\/how-to-create-and-deploy-effective-metrics.html","title":{"rendered":"How to Create and Deploy Effective Metrics"},"content":{"rendered":"

\"tdwi-banner\"\"image\"<\/a><\/p>\n

I\u2019m trying to catch up on a big backlog of materials and documents and documents that I\u2019ve found useful\u2026<\/p>\n

Here\u2019s an excellent best practices report from TDWI on \u201chow to create and deploy effective metrics<\/a>\u201d (registration required). The introduction to the document explains the background:<\/p>\n

Performance metrics are a powerful tool of organizational change. The adage
\n\u201cWhat gets measured, gets done,\u201d is true. Companies that define objectives, establish goals, measure progress, reward achievement, and display the results for all to see can turbo-charge productivity and gracefully move an organization in a new direction.<\/p>\n

Executives use performance metrics to define and communicate strategic objectives tailored to every individual and role in the organization. Managers use them to identify underperforming individuals or teams and guide them back on track. Employees use performance metrics to focus on what\u2019s important and help them achieve goals defined in their personal performance plans.<\/p>\n

But performance metrics are a double-edged sword. The wrong metrics can have unintended consequences: they can wreak havoc on organizational processes, demoralize employees, and undermine productivity and service levels. If the metrics don\u2019t accurately translate the company\u2019s strategy and goals into concrete actions that employees can take on a daily basis, the organization will flounder. Employees will work hard but have nothing to show for their efforts, leaving everyone tired and frustrated. In short, the company will be efficient but ineffective.<\/p><\/blockquote>\n

The document then goes into to look at lots of different aspects of creating and deploying KPIs and dashboards. Having read a lot of books in this space, I\u2019d say this is a great, non-nonsense overview. I\u2019ve included some of the key graphics and charts below to give you a flavor of the contents\u2026<\/p>\n

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Performance metrics are a powerful tool of organizational change, but the wrong metrics can have unintended consequences. How should you choose KPIs and implement dashboards? TDWI explains.<\/p>\n","protected":false},"author":2,"featured_media":6134,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[198,213,320,674,807,911,1151],"class_list":["post-12078","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-business-analytics","tag-businessobjects","tag-dashboard","tag-kpis","tag-performance-management","tag-sap","tag-xcelsius"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/timoelliott.com\/blog\/wp-content\/uploads\/2014\/01\/tdwibanner-1.jpg?fit=690%2C310&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3X9RF-38O","_links":{"self":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/posts\/12078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/comments?post=12078"}],"version-history":[{"count":0,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/posts\/12078\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/media\/6134"}],"wp:attachment":[{"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/media?parent=12078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/categories?post=12078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/timoelliott.com\/blog\/wp-json\/wp\/v2\/tags?post=12078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}