A quick reminder that we have to focus on what’s important: culture eats technology for breakfast!
Innovation has to become a core competency, a business process itself, that can be continually improved. And because you can’t manage what you don’t measure, that requires metrics. But what metrics?
Untapped dark data represents opportunities to get new insights into aspects of your business that have previously been invisible. Such insights can help you increase efficiencies, spot new customer opportunities, or improve your carbon footprint. But doing this requires an approach based on both machines and humans.
It’s all too easy to get distracted by disruption. Here are four concrete steps to help leaders turn stress into grit and creativity.
Computers are useless; they can only give you answers. It’s time to build information systems that fully leverage the most important technology in the organization: people!
New design-led methodologies are helping bring purposeful innovation and industry collaboration, such as the SAP Plastics Challenge.
Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?