Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
What does the rise of artificial intelligence mean for the world of work? Ultimately, more jobs and more interesting jobs — but there will be challenges.
Voice is set to be the biggest enterprise tech disruption since the smartphone — if we can overcome the remaining practical difficulties.
Individuals now have, in effect, a personal ownership right over their information — is this a the start of a fundamental change in the industry?
How can you get more from your existing infrastructure investments? New technologies are providing organizations with big new opportunities to leverage that investment, to optimize current business processes and to transform future business opportunities.
The traditional analytics maturity curve obscures some big differences between traditional analytics and more advanced use of predictive analytics and machine learning projects. Here’s a framework that helps make your next steps to analytic maturity clearer.
Some thoughts on what happened last year, and the latest trends and buzzwords going forward in 2018, thanks to BIBlogg.no
What do digital transformation leaders do differently? Here’s what the data says…
Why it’s critical for everybody to use my definition of key terms like Big Data. Not.
Big data architectures are an increasingly important part of digital business, but compared to traditional IT, there’s typically a lot less control and governance built in. Here’s what to do about it…