Innovation Evangelism

Category: Uncategorized

  • Bad Incentives

    An example of the problem of aligning incentives and objectives — paying doctors to ignore patients

  • Risky Performance?

    Time and time again, organizations merrily optimizing their business bite the dust because of “unforeseen circumstances” — i.e. badly-managed risk and compliance. Today’s example is San Francisco’s FiberWan network…

  • Public Sector BI Incompatible with “Leaps of Faith”?

    A couple of recent Boston globe articles talk about IBM/Cognos returning $13m because of bidding irregularities and questions over conflict of interest. The biggest net result is that some 20,000 people have been prevented from accessing information that could help improve the state’s education systems.

  • Time for Voice of the Customer?

    Time for Voice of the Customer?

    Hurwitz provides the results to a new BI survey: Voice of the Customer is #1 use of text analytics, still big gap in perceived importance between query and reporting and OLAP data cubes.

  • SAPPHIRE Berlin

    SAPPHIRE Berlin

    I’m getting ready for SAPPHIRE Berlin next week — I’ll be giving presentations on “Why BI Projects Fail and What to do about it” and “Delivering Results with Business Intelligence”

  • The Central Importance of Strategy?

    Why do we tolerate strategy, initiatives, and goals to be scattered around the organization, in dozens of incompatible formats? If organizations are struggling to execute corporate strategy, wouldn’t it help to have all the company initiatives, at every level, for every team, stored in one place, so that you could actually see what was happening?

  • Data Quality and Bandit Sheep?

    Data Quality and Bandit Sheep?

    A country decided to create a central data warehouse to get a “single view of the criminal” — and ended up with more criminals than population…

  • SAP and Business Objects

    Recorded presentation as training material for upcoming “IT Innovation” Seminar series.

  • Why Build Your Own BI Platform?

    Sure, you can cobble together your own BI platform, but it will seem increasingly ridiculous to do so.

  • BI and Societe Generale?

    Much has been written about the approximately 5 billion Euros that Société Générale lost because of Jerome Kerviel, a junior arbitrage trader. What’s interesting about it from a BI point of view? Can BI help? First, it’s worth noting that Société Générale is a big Business Objects customer, so their problems came despite having having…