Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
Here’s a short recording explaining how the intelligent enterprises of the future can use the latest technologies such as machine learning to optimize the end-to-end customer experience, increase productivity, and improve workforce engagement.
Why is analytics still kind of a big deal, even after all this time?…
I had the honor of taking part in an episode of the IoT show, on the topic of how analytics, AI, and machine learning can help provide more insights into business and manufacturing. Here are some of the key questions and answers.
What if cities automatically improved over time as people used city services?
By analogy with autonomous electric cars, what are the capabilities and benefits of intelligent enterprises?
The traditional analytics maturity curve obscures some big differences between traditional analytics and more advanced use of predictive analytics and machine learning projects. Here’s a framework that helps make your next steps to analytic maturity clearer.
As quite a few companies have found out — data is indeed like oil: when spilled, creates a need for a toxic cleanup!
Tweets from Day 2 of Gartner Data & Analytics London, 2018
Summary of the Gartner Data and Analytics Conference day one – updated over time!