Tag: CRM
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What is Experience Management?
Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
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Are You Ready For Artificially-Intelligent Enterprise Applications?
We’re now clearly in an exponential technology world. Each year brings the same amount of innovation as the previous several years — and the human brain finds it hard to imagine the consequences. For perhaps the first time in history, technology is evolving faster than we expect it to. For example, experts estimated that it would take…
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OLTP meets OLAP, BI Conferences, Sybase Who? And Other News
The Big News The big news over the last week has been, of course, the release of SAP Business Suite Powered by HANA. The first major change to SAP’s applications since R3, it was called “ein game-changer” by press around the world. Ray Wang did a nice round-up in his post News Analysis: SAP Business…
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Could Ebenezer Scrooge Be On YOUR Board?
Could Ebenezer Scrooge be on your board, comfortable with lagging income statement and balance sheet measures, or are you taking advantage of the latest advances in big data to sense changes to your business environment in real time?