Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
Here’s a short recording explaining how the intelligent enterprises of the future can use the latest technologies such as machine learning to optimize the end-to-end customer experience, increase productivity, and improve workforce engagement.
I believe that analytics is now at least four times more important than ever before. Here’s why.
“Building The Intelligent Future” from SAP Forum 2017, covering innovation topics including artificial intelligence, blockchain, internet of things, big data, infonomics, and analytics.
A summary of the SAP Innovation event in Geneva, with great customer showcases
Digital transformation in Sofia, Bulgaria
SAP Leonardo isn’t a product, it’s a “digital innovation system.” What’s the difference and why would you care? The goal of SAP Leonardo is to help you “innovate at scale to confidently redefine your business.” It does includes key new technologies such as IoT, Blockchain, and Artificial Intelligence — but that’s perhaps the least important part. …
My SAPPHIRENOW interviews with Byron Banks, SAP Analytics Marketing VP, on the launch of SAP Leonardo and new analytics products & partnerships
Check out the demos at SAPPHIRENOW — seeing is believing!
This week I’ve been in Doha, Qatar for the QITCOM 2017, talking about innovations for the transport and logistics industries