A New Business Model for a Midsize Business: Fresh Air As A Service
New cloud platform technologies have unleashed new opportunities for business model innovation. Midsize companies, in particular, can leverage their deep understand of their customer needs to go beyond providing products or simple transactional services, and instead introduce more value-added solutions on a subscription basis. ActoVent in Germany is a great example of this trend, and […]
Becoming an Intelligent, Sustainable Enterprise with SAP
Here’s my new overview of SAP, our customers, and technology explaining how SAP solutions can help you become an intelligent, sustainable enterprise — and full of real-world examples of organizations like yours who have already taken the plunge.
The Art and Science of FP&A Storytelling
With advanced analytics, flexible dashboarding and effective data visualization, FP&A storytelling has become both an art and science. Here are some top tips and tricks for success.
Lessons learned from the SAP UK Business Technology Platform event
I recently had the honor of delivering the keynote at the “The Journey to the Top” Event at SAP UK headquarters, and you can see my slides and a video in my previous post How Data is Powering The Future of Business: Trends and Opportunities. Here’s what I took away from the event: The world […]
How Data is Powering The Future of Business: Trends and Opportunities
At the SAP UK Journey to the Top event this week, I presented a keynote on “How Data is Powering The Future of Business: Trends and Opportunities.”
Elevate the Digital Transformation Debate!
I’ll be doing a keynote as part of the Digital Transformation track of the Elevate conference in Toronto on Monday October 23rd, talking about how the latest technologies are transforming the way the world works.
Some Real-World Examples of Experience Management, Powered by The Intelligent Enterprise
Real-world examples of combining experience data (x data) and operational data (o data) to optimize every experience that matters — powered by the latest technologies. Keynote from the SAP Festival in Brussels.
What is Experience Management?
Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
Building the Intelligent Enterprise
Here’s a short recording explaining how the intelligent enterprises of the future can use the latest technologies such as machine learning to optimize the end-to-end customer experience, increase productivity, and improve workforce engagement.
Why Analytics Will Be At Least 4X More Important in 2018
I believe that analytics is now at least four times more important than ever before. Here’s why.