Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
What is Experience Management?
Building the Intelligent Enterprise
Here’s a short recording explaining how the intelligent enterprises of the future can use the latest technologies such as machine learning to optimize the end-to-end customer experience, increase productivity, and improve workforce engagement.
Why Analytics Will Be At Least 4X More Important in 2018
I believe that analytics is now at least four times more important than ever before. Here’s why.
Building the Intelligent Future
“Building The Intelligent Future” from SAP Forum 2017, covering innovation topics including artificial intelligence, blockchain, internet of things, big data, infonomics, and analytics.
SAP Festival Geneva: A Deluge of Digital Business And Technical Value
A summary of the SAP Innovation event in Geneva, with great customer showcases
Profiting From The Digital Opportunity
Digital transformation in Sofia, Bulgaria
SAP Leonardo is NOT a Product: Here’s Why That’s Important.
SAP Leonardo isn’t a product, it’s a “digital innovation system.” What’s the difference and why would you care? The goal of SAP Leonardo is to help you “innovate at scale to confidently redefine your business.” It does includes key new technologies such as IoT, Blockchain, and Artificial Intelligence — but that’s perhaps the least important part. …
Continue reading “SAP Leonardo is NOT a Product: Here’s Why That’s Important.”
Interviews: Byron Banks, SAP Analytics News at SAPPHIRENOW
My SAPPHIRENOW interviews with Byron Banks, SAP Analytics Marketing VP, on the launch of SAP Leonardo and new analytics products & partnerships
The #SAPPHIRENOW Showcase Demos That Make The Future Real
Check out the demos at SAPPHIRENOW — seeing is believing!
QITCOM 2017: Transforming Transportation And Logistics
This week I’ve been in Doha, Qatar for the QITCOM 2017, talking about innovations for the transport and logistics industries