Gartner on Collaborative Decision Making

Gartner has published their take on the new Collaborative Decision Making market (CDM)

This report predicts a new style of decision support system — collaborative decision making (CDM) — will emerge in 2009 that combines social software with business intelligence (BI). This combination can dramatically improve the quality of decision making by directly linking the information contained in BI systems with collaborative input gleaned through the use of social software.

Read the full report here (and thanks to Nic Smith of Microsoft for the link).

Figure 1.Integrated DEFinition Model of Decision Making and Collaborative Decision-Making Tools

Figure 2.Role of Collaborative Decision Making in Various Decision Types





6 responses to “Gartner on Collaborative Decision Making”

  1. […] saw posts on everything you ever wanted to know about Explorer, BI market shares, Gartner and collaborative decision-making, dispenser analytics, the end of LucidEra, and the start of Recovery Act […]

  2. Mohanraj CP Avatar

    Thanks Timo. In fact I did put the point across by showing them evidences on the road map for Explorer Accelerated “Targeting all other platforms in the future apart from SAP BW”.

    But it is always good to hear from someone from SAP BusinessObjects.

    Thanks a lot again!


  3. Timo Elliott Avatar

    I think it’s amazing how quickly people want to jump to negative conclusions! 🙂

    Your BW team is absolutely correct that we aim to providing tight integration between BusinessObjects and the BW warehouse.

    But they shouldn’t jump to the conclusion that that is all we’re doing just because they didn’t hear about the rest. The roadmap presentations we’ve provided are explicitly focused on integration, because that’s where our customers have had the most questions.

    But we absolutely stand by our commitment to continue providing BusinessObjects as a platform that provides best-of-breed information management, business intelligence, performance management, and governance, risk, and compliance across whatever underlying business applications systems your organization is using.

  4. Mohanraj CP Avatar

    Thanks a lot for the answer. Now it makes better sense.

    Another question,

    I had attended two days workshop conducted by SAP on Explorer Accelerated. When I came back to my work place and conducted the session for a larger audience (SAP BW & BusinessObjects), the SAP BW folks kept making one statement. The statement – “In the future BusinessObjects may not be promoted as a neutral BI platform by SAP” as the roadmap that was shared by SAP only talked about the future of SAP BW and not about BusinessObjects as a standalone product.

    What are your thoughts about it?


  5. Mohanraj CP Avatar

    I have a question which is not related to this post. Today when I was asked whether to call out “to develop an EDW or to implement an EDW”, I got confused because we use certain tools to develop a warehouse but when I try to say aloud “Developing an EDW” does not sound right.

    I am trying to ask this question to all the experts I know. Your thoughts?


    1. Timo Elliott Avatar


      I assume people are asking about whether to implement a data warehouse such as SAP BW, where a lot of the work is done for you and you’re dealing with metadata rather than SQL, or to create/maintain your own relational data warehouse (e.g. using Kimball methodology). In general, there are all the normal tradeoffs of build vs. buy, and people are moving more to buying as the products in the space improve.