Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
Here’s a short recording explaining how the intelligent enterprises of the future can use the latest technologies such as machine learning to optimize the end-to-end customer experience, increase productivity, and improve workforce engagement.
Flexibility? or simply incompatibility?
Social media is rage-inducing — deliberately, cynically — in order to get more clicks and show you more ads.
Why is analytics still kind of a big deal, even after all this time?…
The answers to some common questions about the upsides and potential downsides of machine learning in the enterprise.
What does the rise of artificial intelligence mean for the world of work? Ultimately, more jobs and more interesting jobs — but there will be challenges.
A heat map to keep you warm, and a donut chart to eat while sitting at a data table… what more could you want?
The good news is that AI can help find inefficiencies… The bad news is you may be one of them!
What can AI do better than your boss?