Category: Thoughts
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Innovation: where do you start? metrics can help…
Innovation has to become a core competency, a business process itself, that can be continually improved. And because you can’t manage what you don’t measure, that requires metrics. But what metrics?
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What is Dark Data, Why Does it Matter, and Why Are Humans Still Needed?
Untapped dark data represents opportunities to get new insights into aspects of your business that have previously been invisible. Such insights can help you increase efficiencies, spot new customer opportunities, or improve your carbon footprint. But doing this requires an approach based on both machines and humans.
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How Midsize Businesses Leaders Turn Extreme Stress Into Grit And Creativity
It’s all too easy to get distracted by disruption. Here are four concrete steps to help leaders turn stress into grit and creativity.
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The Power of Human Intelligence via Experience Management
Computers are useless; they can only give you answers. It’s time to build information systems that fully leverage the most important technology in the organization: people!
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The Start of a New Golden Age for Mid-Size Businesses
I believe it’s the start of a new golden decade of opportunity for midsize businesses — here’s why…
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Innovation With Purpose Across An Entire Industry: The SAP Plastic Challenge
New design-led methodologies are helping bring purposeful innovation and industry collaboration, such as the SAP Plastics Challenge.
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Top 10 Analytics Trends for 2019
The top ten trends for analytics in 2019 by Innovation Evangelist Timo Elliott
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What is Experience Management?
Experience matters! What is experience management, O-data, X-data, and what does it mean for the customer engagement platforms of the future?
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Why artificial intelligence will make work more human
What does the rise of artificial intelligence mean for the world of work? Ultimately, more jobs and more interesting jobs — but there will be challenges.
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Voice: The Next Big Breakthrough in Enterprise Computing
Voice is set to be the biggest enterprise tech disruption since the smartphone — if we can overcome the remaining practical difficulties.