Tag: Performance Management
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Is Your Company’s Strategy a Secret, Even to Your Employees?
A performance management project recently stalled when executives decided that the strategy map was too confidential to roll out…
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Bad Incentives
An example of the problem of aligning incentives and objectives — paying doctors to ignore patients
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The Other EPM?
It turns out that EPM also stands for “experience and performance management”, and: A comprehensive EPM system captures and reports real metrics about application usage. Who is using which transactions? How long are they active? How long are they idle? EPM gives you the ability to pinpoint and analyze user adoption issues that are hindering…
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What’s in a Name? PM / BI / IM
To successfully provide information in a form that business people can use, you need three types of technology, to: Tame information chaos: Collect, manage, and integrate information, and fix any data quality problems (data quality, data integration, metadata management, etc) Turn information into insight: Analyze the information, gain understanding of what is happening, and communicate it…