Innovation Evangelism

  • Are CFOs Good for Business Intelligence?

    Are CFOs good for Business Intelligence

  • Classic BI. Sigh.

    A classic example of classic BI. Sigh. Technology fixes are not the answer — ultimately, BI success is about a long and typically hard struggle to create an information culture where people are trained how to access information and rewarded for using it to create business advantage

  • Bad Incentives

    An example of the problem of aligning incentives and objectives — paying doctors to ignore patients

  • Risky Performance?

    Time and time again, organizations merrily optimizing their business bite the dust because of “unforeseen circumstances” — i.e. badly-managed risk and compliance. Today’s example is San Francisco’s FiberWan network…

  • Public Sector BI Incompatible with “Leaps of Faith”?

    A couple of recent Boston globe articles talk about IBM/Cognos returning $13m because of bidding irregularities and questions over conflict of interest. The biggest net result is that some 20,000 people have been prevented from accessing information that could help improve the state’s education systems.

  • Time for Voice of the Customer?

    Time for Voice of the Customer?

    Hurwitz provides the results to a new BI survey: Voice of the Customer is #1 use of text analytics, still big gap in perceived importance between query and reporting and OLAP data cubes.

  • Asking for Your Help: User Percentage Research?

    Business intelligence standardization (which I define as “pragmatically reducing the number of overlapping tools in order to reduce costs and maximize the benefits of business intelligence”) seems to be on the rise, at least in my neck of the woods. Several large customers are looking for external validation of how many BI users they “should”…

  • Why Business Intelligence Projects Fail — And What To Do About It

    Learn how to avoid the mistakes that other companies have made implementing BI solutions — presentation from Sapphire in Berlin 2008

  • SAPPHIRE Berlin

    SAPPHIRE Berlin

    I’m getting ready for SAPPHIRE Berlin next week — I’ll be giving presentations on “Why BI Projects Fail and What to do about it” and “Delivering Results with Business Intelligence”

  • Google Gadgets and BI?

    Google Gadgets and BI?

    How long before Google takes on the dashboard market?